Master Servicer
ServicerConnect setup process is required for all those who service MPF Mortgage Loans. If you are using a subservicer, send an email to ServicerConnect@wellsfargo.com and provide your PFI Number informing them of the name of your subservicer. Subservicers do not need to complete steps 3-5 in the ServicerConnect Setup Process below.
Upcoming MPF Xtra Product Enhancements
Effective Date: March 2, 2022 (unless otherwise noted)
The MPF® Program would like to provide additional details on the previously announced MPF Xtra product modifications (MPF Announcement 2022-11) regarding changes to the investor reporting processes and systems for MPF Xtra Mortgage Loans.
- Investor Reporting Changes
- All Servicers are required as of March 2, 2022 to report daily to the Master Servicer, Computershare, effective with March 2022 Mortgage Loan Activity. Although Fannie Mae has changed the effective date for Daily Reporting, the MPF Program will continue to require all Servicers report daily effective with March 2022 Mortgage Loan Activity.
- Loan Level Data File Format Updates
- All Servicers will be required to use the Fannie Mae Expanded Loan Activity Report (LAR 96) format with the newly announced nine (9) additional fields. Effective: The MPF Program is communicating with Fannie Mae regularly and will provide further details at a later date.
- Updates to the P&I remittance cash reconciliation for A/A mortgage loans
- Effective: These changes are targeted to become effective after the implementation of Daily Reporting and Expanded LAR 96 format expansion. The MPF Program will communicate further details at a later date.
Please visit our new MPF Xtra Product Modification webpage to stay up to date on the latest communications and trainings.
ServicerConnect Setup Process
1. Visit https://www.servicerconnect.com
2. Register online and create an individual User ID and Password. View the ServicerConnect’s User Manual for detailed instructions on how to register, login, and upload files.
3. Choose a file layout for loan level data delivery (Exhibit C ASCII version or Exhibit D Excel version). If needed, contact your servicing system core provider for assistance in the creation of the file layout.
4. Once you’ve completed your file layout:
a. Create a test file and label as TEST
b. Upload the TEST file to ServicerConnect
c. Email Computershare Limited (ServicerConnect@wellsfargo.com)
i. Advise Computershare Limited that you have uploaded your TEST file and when you will begin reporting
ii. As part of the test process, Computershare Limited will provide you an assigned File Name via email. File Names are 7 digits consisting of alpha-numeric characters (ex: C123456).
iii. Email Computershare Limited if response is not received within 24 hours
5. The Quick Reference Guide, provided below, demonstrates how to accurately name your data files(s) to ensure a successful upload to ServicerConnect.
Saving Data Files for Submission
MPF Traditional
Exception Clearing Report (Form SG403)
- Data File Name = ECR_FileName_MMYYYY
- MMYYYY (represents month/year of upload)
Monthly Summary and Remittance Recap (Form SG300)
- Data File Name = PFI#_SG300_MMYYYY
- MMYYYY (represents month/year of upload)
Exception Clearing Report (Form SG403)
- Data File Name = ECR_FileName_MMDDYYYY
- MMDDYYYY (represents day of upload)
Monthly Summary and Remittance Recap (Form SG300)
- Data File Name = PFI#_SG300_MMYYYY
- MMYYYY (represents month/year of upload)
MPF Xtra Monthly Remittance Recap
(Form SG301-X)
- Data File Name = PFI#_SG301_MMYYYY
- MMYYYY (represents month/year of upload)
Exception Clearing Report (Form SG403)
- Data File Name = ECR_FileName_MMYYYY
- MMYYYY (represents month/year of upload)
Monthly Summary and Remittance Recap (Form SG300)
- Data File Name = PFI#_SG300_MMYYYY
- MMYYYY (represents month/year of upload)
Reporting to the MPF Program Master Servicer
PFI
Submits Mortgage Loan Transaction Journal, SG300 and for MPF Xtra SG301X
Master Servicer
Reviews reports and issues Initial Turn Around Report (iTAR)
PFI
Submits Electronic Clearing Report (ECR) - SG403
Master Servicer
Issues Final Turn Around Report (fTAR)
PFI
Completes reconciliation to Remittance Summary (fTAR)