Welcome Center

Information at Your Fingertips

Please take some time to familiarize yourself with our processes. Originators, servicers and sub-servicers need to visit our Custody, Program Master Servicer, Investor Accounting, Quality Control, and Default Management sections for valuable information regarding MPF Program processes.

Each section contains specific instructions to assist you in managing your MPF portfolio.

• All PFIs/Servicers are required to register under eMAQCS^®plus, the MPF Program's secure Quality Control website, to provide contact information and receive credentials.
• All Servicers are required to register for ServicerConnect℠, the MPF Master Servicer's secure online portal, to report MPF Mortgage Loan activity, excluding Exhibit B.

• Click to Learn More About Custody

  MPF Custody ensures that all Mortgage Loans meet investor certification criteria:

  • Certification Process Flows & Timeline
  • Quick Reference Guide
  • Resources 

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• Click to Learn More About Master Servicer

  MPF Program Master Servicer:

  • Creation/Submission of loan activity file to Master Servicer
  • Initial / Final Turnaround Report, Summary Reports 

  Learn More

• Click to Learn More About Investor Accounting

  Familiarize yourself with MPF Investor Accounting:

  • Required forms
  • Reporting due dates
  • Remittance requirements

  Learn More

• Click to Learn More About Quality Control

  Verify post-funding Mortgage Loans meet investment quality:

  • Origination/Servicing Reviews
  • PFI/Servicer Self Reporting
  • eMAQCSplus Credentials 

  Learn More

• Click to Learn More About Default Management

  Delinquency oversight and proper loan reporting of defaulted loans:

  • eMAQCSplus Access (Credentials Required)
  • Exhibit B File Template
  • Resources

  Learn More