The MPF Program’s Quality Control (QC) department performs post-funding reviews on Mortgage Loan Files to verify they meet the definition of investment quality, comply with the MPF Guides and the Applicable Agreements. Please refer to the  MPF Guides for complete QC details.

eMAQCSplus is a web-based, easy-to-use portal for the secure upload of loan files requested for various types of MPF Quality Control reviews. eMAQCSplus also includes functionality for managing and reporting on your pipeline.

PFIs and Servicers are required to visit the eMAQCSplus webpage to obtain log-in credentials and sign up to receive email notifications.

Click to access eMAQCSplus

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Origination Quality Control Review

Selected on a Monthly Basis

Process Flow

PFIs/Servicers Self Reporting

As Discrepancies are Discovered

Process Flow

MPF Government MBS Servicing QC

Selected on a Quarterly Basis

Process Flow

Origination Quality Control Review Process Flow

On a monthly basis the MPF Quality Control department selects a sample of MPF Mortgage Loans for review utilizing the eMAQCSplus website.

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MPF Quality Control

Mortgage Loan Files are selected for review on a monthly basis

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PFI

Receives email with a list of specified Mortgage Loan Files

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PFI

Must upload specified Mortgage Loan File(s) within 15 calendar days of the request to eMAQCSplus

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MPF Quality Control

Reviews Mortgage Loan Files within 60 calendar days of receipt

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PFI

Receives audit results via an email notification (all findings must be remediated)

Origination Quality Control Resources

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MPF QC Document Worksheet – Conventional

Worksheet

What's Trending in MPF Quality Control

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eMAQCSplus Website

Website
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MPF QC Document Worksheet – Government

Worksheet
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PFI eMAQCSplus User Manual

Manual

PFIs/Servicers Self Reporting

PFIs/Servicers are required to inform the MPF Service Center of all post-funding QC findings that adversely affect the investment quality or eligibility of a Mortgage Loan File. Any incident of suspected fraud or false representation, as defined under the Financial Crimes Enforcement Network (FinCEN) anti-money laundering and Bank Secrecy Act (BSA) regulations, must be reported immediately utilizing the eMAQCSplus website.

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PFI/Servicer

Informs MPF Service Center within 30 calendar days of determination of adversely affected Mortgage Loan Files

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PFI/Servicer

Uploads required documentation to eMAQCS Plus

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Investors

MPF Program, Fannie Mae, and/or applicable Government Agencies review documentation

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PFI/Servicer

Receives notification of the investor's decision via email

PFIs/Servicers Self Reporting Resources

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eMAQCSplus Website

Website
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PFI eMAQCSplus User Manual

Manual

MPF Government MBS Servicing Quality Control

The MPF Program’s Quality Control (QC) department selects Mortgage Servicing Files to verify they meet the requirements of HUD Guide Chapter 6, comply with the MPF Guides and the Applicable Agreements utilizing the  eMAQCSplus website.  Please visit the MPF Guides (MPF Government MBS Servicing Guide, Chapter 12.3.9) for complete QC details.

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MPF Quality Control

Selects Mortgage Servicing Files for review on a quarterly basis

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PFI

Receives email with a list of specified Mortgage Servicing Files

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PFI

Must upload specified Mortgage Servicing File(s) within 15 calendar days of the request to eMAQCSplus

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MPF Quality Control

Reviews Mortgage Servicing Files within 30 calendar days of receipt

complete

PFI

Receives audit results via an email notification (all findings must be remediated)

MPF Government MBS Servicing Quality Control Resources

MPF Government MBS Default Servicing Audit Findings and Reminders

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PFI eMAQCSplus User Manual

Manual
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MPF Government MBS Selling Guide - Chapter 12.3.9

MPF Guide

FHA Default Servicing Overview

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eMAQCSplus Website

Website