MPF Announcement 2023-28

MPF Traditional Quality Right Party Contact (QRPC) Requirements Updates

Effective Date: June 1, 2023 (unless otherwise noted)

Updates and clarifications are being made to MPF Traditional requirements for contacting borrowers, including guidance on QRPC purpose and timing. 

For a full understanding of the new requirements, PFIs and Servicers should review updated MPF Traditional Servicing Guide 8.3.2 Contacting Borrowers. 

PFIs may begin implementing these new requirements immediately but will be required to implement them as of June 1, 2023.