On-Demand Webinars

This on-demand webinar is designed to introduce the basic principles of the title insurance industry. Attention will be given to the unique terminology associated with this area of business. We will break down both a title commitment and title policy into its different components and discuss the importance of the information being provided.

• On-Demand Webinar (65 min.)
• Presentation

Recorded On: August 29, 2023

Being able to clearly present financing options to a borrower is a key component to building trust and customer satisfaction. In this on-demand tutorial, we will review a number of loan scenarios and provide examples of the different financing options that a borrower may consider. We will examine the options and discuss how clearly present them to borrowers so they can be confident in their decision.

• On-Demand Webinar (63min.)
• Presentation

Recorded On: August 22, 2023

This on-demand webinar covers topics related to credit reports and liabilities. Both common and unique situations will be discussed along with guidance on inquiries, fraud alerts and non-traditional credit reports. We will provide guidance on liabilities, focusing on what must be considered and situations that allow for the exclusion of certain debt.

• On-Demand Webinar (60 min.)
• Presentation

Recorded On: September 7, 2023

In this on-demand webinar, the MPF Program reviews the basics of calculating rental income. We'll focus on completing Fannie Mae's Rental Analysis Worksheet(s) using income from both IRS Schedule E and leases. General requirements for investment properties will also be discussed along with the treatment of rental losses and gains.

• On-Demand Webinar (60 min.)
• Presentation

Recorded On: August 3, 2023

This recorded webinar provides a fun way to test your knowledge of the MPF Traditional underwriting guidelines. There are quiz questions on various underwriting scenarios as well as some MPF Program trivia.

• On-Demand Webinar (59 min.)
• Presentation

Recorded On: July 2023

This recorded webinar provides a fun way to test your knowledge of the MPF Xtra product underwriting guidelines. There are quiz questions on various underwriting scenarios as well as some MPF Program trivia.

• On-Demand Webinar (59 min.)
• Presentation

Recorded On: June 2023

In an effort to align with industry standards and ensure that originators are adhering to the verification standards outlined in Regulation Z, the MPF Program is updating the requirements for manually underwritten loans. The updates will impact Chapter 5, Underwriting the Borrower. These revisions will become effective for mortgage loan applications taken on and after July 1, 2023. This on-demand webinar will cover some of the key changes that may impact the underwriting of MPF Traditional product loans.

• On-Demand Webinar (44 min.)
• Presentation

Recorded On: May 11, 2023

Properties with solar panels are becoming increasingly common and can have a big impact on mortgage financing. In this 30-minute on-demand webinar, we touch on how these fixtures can impact the mortgage underwriting and approval process.

This on-demand recording on Construction to Permanent Loans will provide guidance on eligibility requirements for construction to permanent loans delivered under the MPF^® Traditional and MPF Xtra^® products.  

• On-Demand Webinar (60 min.)
• Presentation

Recorded On: October 2022

This on-demand recording on Underwriting Rural Properties is to provide guidance for underwriting mortgages secured by properties located in a rural areas.  

• On-Demand Webinar (90 min.)
• Presentation

Recorded On: November 2022

This on-demand webinar specifically addresses some of the eligibility and underwriting guidelines for the MPF Xtra product. Topics to be discussed include determining LTV/CLTV limits, subordinate financing, required borrower funds, gifts, eligible property types, DTI calculations, credit, and much more. Recent Fannie Mae underwriting guideline changes will be discussed. This is an opportunity for those who may be new to the MPF Xtra product to learn about the many eligibility factors and experienced participants to sharpen their guideline expertise. All experience levels are welcome.

• On-Demand Webinar (59 min.)
• Presentation

Recorded On: July 20, 2022

This on-demand webinar will provide a general overview of eligibility and underwriting guidelines for the MPF Traditional products (MPF Original, MPF 125 and MPF 35).  Attention will be given to the differences between manually underwriting a loan and using an automated underwriting system (AUS) such as Desktop Underwriter^® (DU^®) and Loan Product Advisor^.® (LPA).  Underwriting basics such as LTVs, credit scores, property types, income, and assets will be discussed. This on-demand webinar will also include an overview of any recently announced updates to the MPF Traditional Selling Guide.

• On-Demand Webinar (62 min.)
• Presentation

Recorded On: July 13, 2022

Have you ever wondered what kind of exceptions the MPF® Quality Control department sees on both a regular and not so regular basis?

In this on-demand webinar, we will offer insight into some recent and on-going situations encountered by the MPF QC Department. Current examples will be provided along with guidance on how to prevent these exceptions from happening in the future.

In addition to covering QC exception trends, the MPF Program requirements for a successful in-house QC review program will be included, along with ideas to improve overall file quality.

• On-Demand Webinar (61 min.)
• Presentation

Recorded On: March 18, 2022

In this on-demand webinar presented by MPF® National Education and MGIC, we’ll answer some of the most frequently asked underwriting questions. Both the MPF Service Center and Fannie Mae have shared some of their common (and a few not so common) underwriting questions. This presentation provides content that is relevant to both the MPF Traditional and MPF Xtra® products.

• On-Demand Webinar (91 min.)
• Presentation

Recorded On: October 27, 2021

Beginning April 3, 2023, Fannie Mae’s Servicing Management Default Underwriter (SMDU™) application will be integrated into eMACQS®plus. This will enhancement will help streamline MPF Xtra loss mitigation request submissions. SMDU is a robust application used for loss mitigation evaluations and case reporting activities. This integration will benefit MPF Xtra PFIs and Servicers by delivering operational efficiencies that will help improve the borrower experience. In addition to providing a brief overview of Fannie Mae's loss mitigation options, this webinar will present an overview of the SMDU screens, workflows and the submission process.

• On-Demand Webinar (74 min.)
• Presentation

Recorded On: March 29, 2023

This on-demand webinar outlines recently announced changes that will impact servicers of MPF Xtra loans. Beginning on Monday, November 21st, servicers of MPF Xtra loans may receive email notifications requesting additional information about the status of certain defaulted loans. The purpose of this new process is to ensure that loss mitigation efforts are being handled according to Fannie Mae’s established timeframes and guidelines. During this recording we will discuss the steps that need to be taken when a request for more information is received.

• On-Demand Webinar (29 min.)
• Presentation

Recorded On: October 27, 2022

Effective August 2nd, eMAQCSplus will begin to display a new Fatal Error message when an incomplete Delinquent Mortgage and Bankruptcy Status Report (Exhibit B file) is uploaded. This recording discusses how to avoid the common errors that will now prohibit an Exhibit B file from being successfully uploaded.

• On-Demand Tutorial (33 min.)
• Presentation

Recorded On: July 2021

This on-demand tutorial provides instructions on how to complete and submit forms from within the eMAQCSplus default management system. 

• On-Demand Tutorial (9 min.)
• Presentation

Recorded On: April 2021

This on-demand tutorial provides instructions on how to attach supplemental documents to forms via the eMAQCSplus default management system.

• On-Demand Tutorial (10 min.)
• Presentation

Recorded On: April 2021

This on-demand recording provides a brief tutorial on how to upload the Delinquent Mortgage & Bankruptcy Status Report (Exhibit B) files into the eMAQCSplus default management system. 

• On-Demand Tutorial (14 min.)

Recorded On: April 1, 2021

FHA default servicing under the MPF Government MBS and MPF Traditional Government products is at times complex and subject to strict audit and quality control requirements. In this on-demand webinar, we will provide a closer look into the various areas of FHA default servicing.

• On-Demand Webinar (68 min.)
• Presentation

Recorded On: December 3, 2020

The oversight of default reporting will be transitioning to the MPF Provider.  Included in this change, is the launch of a new default management system, eMAQCS®plus. eMAQCSplus will accommodate monthly delinquency reports (Exhibit B) uploads in addition to other delinquency-related servicing documents. This on-demand webinar is designed to provide an introduction to the features and functions available in eMAQCSplus.

• On-Demand Webinar (58 min.)
• Presentation

This on-demand webinar provides an overview of the of the MPF^® Program default reporting requirements. As of May 1^st, the MPF Program has been utilizing a new default management system, eMAQCS^® Plus. In order to provide Servicers with more insight into monthly delinquency reporting (including loans impacted by COVID-19), we are providing this webinar to assist with some of the challenges Servicers have experienced. Sections of The Delinquent Mortgage and Bankruptcy Status Report (Exhibit B), will be explained and guidance for completion and successful submission will be provided.

• On-Demand Webinar (57 min.)
• Presentation

The purpose of this webinar is to provide insight into a number of cited audit issues. The main area of focus will deal with the adherence to servicing guidelines for defaulted loans. We will review the different agency (FHA, VA and USDA) requirements for outgoing collection calls and written notifications.

• On-Demand Webinar (60 min.)
• Presentation

Recorded On: October 22, 2020

Having a thorough understanding of the loss mitigation options available to borrowers is an important part of default servicing. This on-demand tutorial will focus on the various loss mitigation options for MPF^® Traditional conventional loans, such as:

• Forbearance Plans
• Repayment Plans
• Deed-in-Lieu of Foreclosure
• Short Sales
• Temporary Modification Plan

• On-Demand Tutorial (63 min.)
• Presentation

Recorded On: June 2021

The MPF Program presents this on-demand webinar designed to furnish your staff with increased understanding of the processes involved in the delivery of custodial documents and what happens “behind the scenes”.

• On-Demand Webinar (62 min.)
• The Custody Process for the MPF Traditional and MPF Xtra Products

Recorded On: August 10, 2023

This on-demand webinar is designed to give you a more in-depth look at monthly custodial account reconciliations. This recording will help you identify and reduce discrepancies that appear during the reconciliation process.

This presentation will help identify adjustments associated primarily with the Actual/Actual remittance type (please note that there will be some limited coverage of Scheduled/Scheduled remittance type).  And explain how to research and clear differences between the servicer and the MPF Bank.

• On-Demand Webinar (59 min.)
• Presentation

Recorded On: June 2023

This on-demand webinar is designed to take an in-depth look at monthly investor reporting for both the MPF Traditional and MPF Xtra products. Focus is on reviewing and researching Turnaround Reports (TARs) to solve discrepancies. Proper usage of the Exception Clearing Report (ECR) is also discussed, including guidance on completion and how it should be utilized.

• On-Demand Webinar (60 min.)
• Presentation
• Amortization Comparison Tool

Recorded On: May 2023

This on-demand webinar is designed to provide information about this new process and will review best practices that will help eliminate remittance and reconciliation issues.

• On-Demand Webinar (28 min.)
• Presentation

Recorded On: November 2022

Beginning February 1st, 2022 all MPF Xtra loans are to be certified by the MPF Program Custodian prior to loan sale and funding by FNMA. This recording will provide an overview of this new process including the impact it will have on Delivery Commitments, pricing, and document custody. We will focus on both the new Delivery Commitment requirements and the certification process steps/timeline. 

• On-Demand Webinar (61 min.)
• Presentation

Recorded On: December 14, 2021

This on-demand webinar is designed to provide an introductory overview of the investor reporting requirements for the MPF Traditional product. Participants will learn about the forms and timelines required to report monthly borrower payments. The Turnaround Report (TAR) and Exception Clearing Report (ECR) process will be explained along with examples of common reporting errors and how to correct them. 

• On-Demand Webinar (70 min.)
• Presentation

Recorded On: November 10, 2021

The MPF Program presents an on-demand webinar that is designed to provide your servicing staff with increased knowledge on how to reduce errors and discrepancies associated with investor reporting for the MPF Traditional products.

• On-Demand Webinar (78min.)
• Presentation

What does it take to be a successful loan originator? We talked to a number of top-producers to find out how they generate business and remain at the top of their field. In this recording, we will provide10 pieces of advice that will help build your business and find success as a loan originator.

• On-Demand Webinar (64 min.)
• Presentation

Recorded On: November 30, 2022

This on-demand webinar will introduce attendees to the new MPF Customer Service Portal. The portal will provide additional ways to interact with the MPF Service Center and serve as a resource for common MPF Program processes.

This recording will tour a number of portal features and functions such as:

1. How to open and manage cases
2. How to access knowledge articles
3. How to locate and contribute to community discussions
4. How to utilize the Chat Bot for instant assistance

• On-Demand Webinar (35 min.)
• Presentation

Recorded On: May 24, 2022

All Participating Financial Institutions (PFIs) are required to have a quality control plan in place that satisfies the requirements of the MPF Program. In this on-demand webinar, we review these requirements and discuss some of the features of a successful quality control plan.

• On-Demand Webinar (60 min.)
• Presentation

Recorded On: April 19, 2022

In partnership with the American Credit Union Mortgage Association (ACUMA), the MPF Program is pleased to welcome ACUMA Board Member Jason Sasena and his colleague Michelle Burke of Westerra Credit Union for an insightful discussion focusing on how to establish a successful mortgage operation.

Topics include:

o How to attract new business 
o Building productive sales and operations teams
o How to best manage your secondary market pipeline/execution

• On-Demand Webinar (60 min.)

Recorded On: September 21, 2021

Please note that this on-demand webinar is intended for authorized Security Administrators only. The recording walks through the new eMPF® Website enhancement for Security Administrators. The new feature will provide Security Administrators with the ability to add and manage their employee’s roles/functions in the MPF Program platform. This brief session will walk attendees through the new self-service features.

• On-Demand Webinar (11 min.)
• Presentation

Recorded On: August 19, 2021