On-Demand Webinars

This on-demand webinar is on condominium project eligibility under the MPF Program. The differences between a condominium, PUD and detached site condominium are explained, along with the different methods for reviewing projects. Both limited and manual review requirements will be discussed. Learn about what makes a project ineligible and what documentation is necessary for a thorough project review.

• On-Demand Webinar (65 min.)
• Presentation

Recorded On: April 13, 2022

Have you ever wondered what kind of exceptions the MPF® Quality Control department sees on both a regular and not so regular basis?

In this on-demand webinar, we will offer insight into some recent and on-going situations encountered by the MPF QC Department. Current examples will be provided along with guidance on how to prevent these exceptions from happening in the future.

In addition to covering QC exception trends, the MPF Program requirements for a successful in-house QC review program will be included, along with ideas to improve overall file quality.

• On-Demand Webinar (61 min.)
• Presentation

Recorded On: March 18, 2022

In this on-demand webinar, the MPF Program reviews the basics of calculating rental income. We'll focus on completing Fannie Mae's Rental Analysis Worksheet(s) using income from both IRS Schedule E and leases. General requirements for investment properties will also be discussed along with the treatment of rental losses and gains.

• On-Demand Webinar (60 min.)
• Presentation

Recorded On: March 24, 2022

This on-demand webinar will provide a general overview of eligibility and underwriting guidelines for the MPF Traditional products (MPF Original, MPF 125 and MPF 35).  Attention will be given to the differences between manually underwriting a loan and using an automated underwriting system (AUS) such as Desktop Underwriter^® (DU^®) and Loan Product Advisor^.® (LPA).  Underwriting basics such as LTVs, credit scores, property types, income, and assets will be discussed. This on-demand webinar will also include an overview of any recently announced updates to the MPF Traditional Selling Guide.

• On-Demand Webinar (62 min.)
• Presentation

Recorded On: January 13, 2022

In this on-demand webinar presented by MPF® National Education and MGIC, we’ll answer some of the most frequently asked underwriting questions. Both the MPF Service Center and Fannie Mae have shared some of their common (and a few not so common) underwriting questions. This presentation provides content that is relevant to both the MPF Traditional and MPF Xtra® products.

• On-Demand Webinar (91 min.)
• Presentation

Recorded On: October 27, 2021

This on-demand webinar covers topics related to credit reports and liabilities. Both common and unique situations will be discussed along with guidance on inquiries, fraud alerts and non-traditional credit reports. We will provide guidance on liabilities, focusing on what must be considered and situations that allow for the exclusion of certain debt.

• On-Demand Webinar (63 min.)
• Presentation

Recorded On: August 17, 2021

This on-demand webinar provides guidance on underwriting mortgages secured by properties located in a rural areas. The primary focus will center on the evaluation of rural property characteristics and how they may impact loan eligibility. In addition, we will also provide guidance on the underwriting of some common farm income and debt scenarios.  

• On-Demand Webinar (65 min.)
• Presentation

Recorded On: March 4, 2021

This on-demand webinar specifically addresses some of the eligibility and underwriting guidelines for the MPF Xtra product. Topics to be discussed include determining LTV/CLTV limits, subordinate financing, required borrower funds, gifts, eligible property types, DTI calculations, credit, and much more. Recent Fannie Mae underwriting guideline changes will be discussed. This is an opportunity for those who may be new to the MPF Xtra product to learn about the many eligibility factors and experienced participants to sharpen their guideline expertise. All experience levels are welcome.

• On-Demand Webinar (84 min.)
• Presentation

This on-demand webinar is designed to introduce the basic principles of the title insurance industry. Attention will be given to the unique terminology associated with this area of business. We will break down both a title commitment and title policy into its different components and discuss the importance of the information being provided.

• On-Demand Webinar (88 min.)
• Presentation

Recorded On: November 10, 2020

This on-demand webinar will explore the eligibility requirements for construction to permanent loans delivered under the MPF Traditional and MPF Xtra products. The differences between single-close and dual-close transactions will be discussed along with guidance on determining loan-to-value ratios. General industry information about construction lending and terminology will also be included in this session.

• On-Demand Webinar (70 min.)
• Presentation

The MPF Program announced the MPF Traditional Product COVID-19 Permanent Loan Modification is now available for borrowers who have or are experiencing a permanent hardship caused by COVID-19. This on-demand webinar will cover the eligibility requirements and review the process for providing this option to borrowers.

• On-Demand Webinar (63 min.)
• Presentation

Recorded On: March 22, 2022

Effective August 2nd, eMAQCSplus will begin to display a new Fatal Error message when an incomplete Delinquent Mortgage and Bankruptcy Status Report (Exhibit B file) is uploaded. This recording discusses how to avoid the common errors that will now prohibit an Exhibit B file from being successfully uploaded.

• On-Demand Tutorial (33 min.)
• Presentation

Recorded On: July 2021

This on-demand tutorial provides instructions on how to complete and submit forms from within the eMAQCSplus default management system. 

• On-Demand Tutorial (9 min.)
• Presentation

Recorded On: April 2021

This on-demand tutorial provides instructions on how to attach supplemental documents to forms via the eMAQCSplus default management system.

• On-Demand Tutorial (10 min.)
• Presentation

Recorded On: April 2021

This on-demand recording provides a brief tutorial on how to upload the Delinquent Mortgage & Bankruptcy Status Report (Exhibit B) files into the eMAQCSplus default management system. 

• On-Demand Tutorial (14 min.)

Recorded On: April 1, 2021

This on-demand webinar provides a step by step walk-through on completing Appendix A (COVID-19 Payment Deferral Agreement) and Appendix B (COVID-19 Deferral Plan Worksheet) which are required when submitting a COVID-19 Payment Deferral Plan through eMAQCS^®plus. We will also provide an overview of the updated Form SG-354 (Workout Worksheet) and the entire MPF Traditional product deferral plan process.

• On-Demand Webinar (59 min.)
• Presentation

Recorded On: March 23, 2021

FHA default servicing under the MPF Government MBS and MPF Traditional Government products is at times complex and subject to strict audit and quality control requirements. In this on-demand webinar, we will provide a closer look into the various areas of FHA default servicing.

• On-Demand Webinar (68 min.)
• Presentation

Recorded On: December 3, 2020

The oversight of default reporting will be transitioning to the MPF Provider.  Included in this change, is the launch of a new default management system, eMAQCS®plus. eMAQCSplus will accommodate monthly delinquency reports (Exhibit B) uploads in addition to other delinquency-related servicing documents. This on-demand webinar is designed to provide an introduction to the features and functions available in eMAQCSplus.

• On-Demand Webinar (58 min.)
• Presentation

This on-demand webinar provides an overview of the of the MPF^® Program default reporting requirements. As of May 1^st, the MPF Program has been utilizing a new default management system, eMAQCS^® Plus. In order to provide Servicers with more insight into monthly delinquency reporting (including loans impacted by COVID-19), we are providing this webinar to assist with some of the challenges Servicers have experienced. Sections of The Delinquent Mortgage and Bankruptcy Status Report (Exhibit B), will be explained and guidance for completion and successful submission will be provided.

• On-Demand Webinar (57 min.)
• Presentation

The purpose of this webinar is to provide insight into a number of cited audit issues. The main area of focus will deal with the adherence to servicing guidelines for defaulted loans. We will review the different agency (FHA, VA and USDA) requirements for outgoing collection calls and written notifications.

• On-Demand Webinar (60 min.)
• Presentation

Recorded On: October 22, 2020

Having a thorough understanding of the loss mitigation options available to borrowers is an important part of default servicing. This on-demand tutorial will focus on the various loss mitigation options for MPF^® Traditional conventional loans, such as:

• Forbearance Plans
• Repayment Plans
• Deed-in-Lieu of Foreclosure
• Short Sales
• Temporary Modification Plan

• On-Demand Tutorial (63 min.)
• Presentation

Recorded On: June 2021

This on-demand webinar is designed to give a more in-depth look at monthly custodial account reconciliations. This recording will help identify and reduce discrepancies that appear during the reconciliation process.

• On-Demand Webinar (53 min.)
• Presentation

Recorded On: March 9, 2022

This on-demand webinar is designed to take a more in-depth look at monthly investor reporting for both the MPF Traditional and MPF Xtra products. Focus is on reviewing and researching Turnaround Reports (TARs) to solve discrepancies. Proper usage of the Exception Clearing Report (ECR) is also discussed, including guidance on completion and how it should be utilized.

• On-Demand Webinar (61 min.)
• Presentation
• Amortization Comparison Tool

Recorded On: February 2022

Beginning February 1st, 2022 all MPF Xtra loans are to be certified by the MPF Program Custodian prior to loan sale and funding by FNMA. This recording will provide an overview of this new process including the impact it will have on Delivery Commitments, pricing, and document custody. We will focus on both the new Delivery Commitment requirements and the certification process steps/timeline. 

• On-Demand Webinar (61 min.)
• Presentation

Recorded On: December 14, 2021

Beginning March 2, 2022, Servicers of MPF Xtra loans will be required to report daily to the Master Servicer. This recording will provide those Servicers who currently do not report daily with an overview of daily reporting requirements and instructions on how to transition from their current reporting timeline. In addition, all Servicers will be required to use the Fannie Mae Loan Activity Report (LAR 96) format in place of the currently used Exhibit C: Electronic Transmission - ASCII Text File Layout and Exhibit D: Electronic Transmission - Excel Data File Format. The new file format will be introduced along with information about file testing and usage.

• On-Demand Tutorial (53 min.)
• Presentation

Recorded On: December 15, 2021

This on-demand webinar is designed to provide an introductory overview of the investor reporting requirements for the MPF Traditional product. Participants will learn about the forms and timelines required to report monthly borrower payments. The Turnaround Report (TAR) and Exception Clearing Report (ECR) process will be explained along with examples of common reporting errors and how to correct them. 

• On-Demand Webinar (70 min.)
• Presentation

Recorded On: November 10, 2021

The MPF Program presents an on-demand webinar that is designed to provide your servicing staff with increased knowledge on how to reduce errors and discrepancies associated with investor reporting for the MPF Traditional products.

• On-Demand Webinar (78min.)
• Presentation

This on-demand webinar will introduce attendees to the new MPF Customer Service Portal. The portal will provide additional ways to interact with the MPF Service Center and serve as a resource for common MPF Program processes.

This recording will tour a number of portal features and functions such as:

1. How to open and manage cases
2. How to access knowledge articles
3. How to locate and contribute to community discussions
4. How to utilize the Chat Bot for instant assistance

• On-Demand Webinar (35 min.)
• Presentation

Recorded On: May 24, 2022

All Participating Financial Institutions (PFIs) are required to have a quality control plan in place that satisfies the requirements of the MPF Program. In this on-demand webinar, we review these requirements and discuss some of the features of a successful quality control plan.

• On-Demand Webinar (60 min.)
• Presentation

Recorded On: April 19, 2022

This on-demand webinar reviews the online completion process for Forms OG1 and OG2. Each year, Participating Financial Institutions are required to certify their eligibility for the MPF Program by completing Forms OG1 and OG2. In this recording, we will cover updates to the completion and submission process. As a reminder, Forms OG1 and OG2 are due by the end of January 2022.

This presentation is recommended for the staff and managers responsible for the completion of the certifications contained in Forms OG1 and OG2.

• On-Demand Webinar (54 min.)
• Presentation

Recorded On: January 2022

This on-demand webinar will provide an overview of the servicing released process to Specialized Loan Servicing (SLS) under the MPF Traditional products.

• On-Demand Webinar (29 min.)
• Presentation

Recorded On: November 2021

This on-demand webinar will provide an overview of the MPF Xtra product's servicing released option to Specialized Loan Servicing (SLS).

• On-Demand Webinar (17 min.)
• Presentation

Recorded On: November 2021

In partnership with the American Credit Union Mortgage Association (ACUMA), the MPF Program is pleased to welcome ACUMA Board Member Jason Sasena and his colleague Michelle Burke of Westerra Credit Union for an insightful discussion focusing on how to establish a successful mortgage operation.

Topics include:

o How to attract new business 
o Building productive sales and operations teams
o How to best manage your secondary market pipeline/execution

• On-Demand Webinar (60 min.)

Recorded On: September 21, 2021

This on-demand webinar will provide a walkthrough of MPF Xtra Delivery Commitment enhancements. PFIs have the ability to perform MPF Xtra Delivery Commitment Extensions (for both Mandatory and Best Efforts commitment types) and MPF Xtra Delivery Commitment Reductions (Mandatory commitments only) directly through the eMPF Website. 

• On-Demand Webinar (42 min.)
• Presentation

Recorded On: March 2, 2021

Please note that this on-demand webinar is intended for authorized Security Administrators only. The recording walks through the new eMPF® Website enhancement for Security Administrators. The new feature will provide Security Administrators with the ability to add and manage their employee’s roles/functions in the MPF Program platform. This brief session will walk attendees through the new self-service features.

• On-Demand Webinar (11 min.)
• Presentation

Recorded On: August 19, 2021