On-Demand Webinars
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- On-Demand Webinars
The MPF Program provides free, on-demand learning resources for our members. Some MPF webinars are recorded and made available on-demand. While we try to post only the most recent offerings, some of the information in these presentations may have changed since recording.
Always consult the MPF Guides for the most current information about MPF products and procedures.
UNDERWRITING
Recorded On: August 29, 2023
Being able to clearly present financing options to a borrower is a key component to building trust and customer satisfaction. In this on-demand tutorial, we will review a number of loan scenarios and provide examples of the different financing options that a borrower may consider. We will examine the options and discuss how clearly present them to borrowers so they can be confident in their decision.
Recorded On: August 22, 2023
Recorded On: September 7, 2023
Recorded On: August 3, 2023
Recorded On: July 2023
Recorded On: June 2023
Recorded On: May 11, 2023
Properties with solar panels are becoming increasingly common and can have a big impact on mortgage financing. In this 30-minute on-demand webinar, we touch on how these fixtures can impact the mortgage underwriting and approval process.
Recorded On: October 2022
Recorded On: November 2022
Recorded On: July 20, 2022
Recorded On: July 13, 2022
Have you ever wondered what kind of exceptions the MPF® Quality Control department sees on both a regular and not so regular basis?
In this on-demand webinar, we will offer insight into some recent and on-going situations encountered by the MPF QC Department. Current examples will be provided along with guidance on how to prevent these exceptions from happening in the future.
In addition to covering QC exception trends, the MPF Program requirements for a successful in-house QC review program will be included, along with ideas to improve overall file quality.
Recorded On: March 18, 2022Recorded On: October 27, 2021
DEFAULT SERVICING & REPORTING
Recorded On: March 29, 2023
Recorded On: October 27, 2022
Recorded On: July 2021
Recorded On: April 2021
Recorded On: April 2021
Recorded On: April 1, 2021
FHA default servicing under the MPF Government MBS and MPF Traditional Government products is at times complex and subject to strict audit and quality control requirements. In this on-demand webinar, we will provide a closer look into the various areas of FHA default servicing.
Recorded On: December 3, 2020The purpose of this webinar is to provide insight into a number of cited audit issues. The main area of focus will deal with the adherence to servicing guidelines for defaulted loans. We will review the different agency (FHA, VA and USDA) requirements for outgoing collection calls and written notifications.
Recorded On: October 22, 2020Having a thorough understanding of the loss mitigation options available to borrowers is an important part of default servicing. This on-demand tutorial will focus on the various loss mitigation options for MPF® Traditional conventional loans, such as:
- Forbearance Plans
- Repayment Plans
- Deed-in-Lieu of Foreclosure
- Short Sales
- Temporary Modification Plan
INVESTOR REPORTING & CUSTODY
The MPF Program presents this on-demand webinar designed to furnish your staff with increased understanding of the processes involved in the delivery of custodial documents and what happens “behind the scenes”.
Recorded On: August 10, 2023This on-demand webinar is designed to give you a more in-depth look at monthly custodial account reconciliations. This recording will help you identify and reduce discrepancies that appear during the reconciliation process.
This presentation will help identify adjustments associated primarily with the Actual/Actual remittance type (please note that there will be some limited coverage of Scheduled/Scheduled remittance type). And explain how to research and clear differences between the servicer and the MPF Bank.
Recorded On: June 2023
Recorded On: May 2023
Recorded On: November 2022
Recorded On: December 14, 2021
Recorded On: November 10, 2021
MISCELLANEOUS
Recorded On: November 30, 2022
This on-demand webinar will introduce attendees to the new MPF Customer Service Portal. The portal will provide additional ways to interact with the MPF Service Center and serve as a resource for common MPF Program processes.
This recording will tour a number of portal features and functions such as:
- How to open and manage cases
- How to access knowledge articles
- How to locate and contribute to community discussions
- How to utilize the Chat Bot for instant assistance
All Participating Financial Institutions (PFIs) are required to have a quality control plan in place that satisfies the requirements of the MPF Program. In this on-demand webinar, we review these requirements and discuss some of the features of a successful quality control plan.
Recorded On: April 19, 2022
Topics include:
o How to attract new business
o Building productive sales and operations teams
o How to best manage your secondary market pipeline/execution
Recorded On: September 21, 2021
Recorded On: August 19, 2021
