Getting Started
Please take some time to familiarize yourself with our processes. Originators, servicers and sub-servicers need to visit our Custody, Program Master Servicer, Investor Accounting, Quality Control, and Default Management sections for valuable information regarding MPF Program processes.Information at Your Fingertips
Each section contains specific instructions to assist you in managing your MPF portfolio.
- All PFIs/Servicers are required to register under eMAQCS®plus, the MPF Program's secure Quality Control website, to provide contact information and receive credentials.
- All Servicers are required to register for ServicerConnect℠, the MPF Master Servicer's secure online portal, to report MPF Mortgage Loan activity, excluding Exhibit B.
MPF Custody ensures that all Mortgage Loans meet investor certification criteria:
- Certification Process Flows & Timeline
- Quick Reference Guide
- Resources
MPF Program Master Servicer:
- Creation/Submission of loan activity file to Master Servicer
- Initial / Final Turnaround Report, Summary Reports
Delinquency oversight and proper loan reporting of defaulted loans:
- eMAQCSplus Access (Credentials Required)
- Exhibit B File Template
- Resources
Familiarize yourself with MPF Investor Accounting:
- Required forms
- Reporting due dates
- Remittance requirements
Verify post-funding Mortgage Loans meet investment quality:
- Origination/Servicing Reviews
- PFI/Servicer Self Reporting
- eMAQCSplus Credentials
Explore More Resources
eMPF Information
The eMPF Website is a secure transaction portal available to authorized users of member institutions participating in the MPF Program. Explore our video tutorial library on common eMPF processes.
eMAQCSplus
Use eMAQCS®plus for MPF Quality Control and Default Management reporting and pipeline management. Sign up to receive eMAQCSplus credentials for Quality Control and/or Default Management and explore our eMAQCSplus resources.
MPF Data Resources
Access data resources that support loan delivery, servicing, quality control, and on-going program management.
Pricing & Execution
Product and Pricing Engines (PPE) are tools that could be used to enhance your lending strategy and operations. Utilizing a PPE can assist you with product eligibility information and pricing to best meet the needs of your customers and improve your profitability. Please consider these additional pricing factors when setting us up as an investor in your Product and Pricing Engine solution.