Default Management
eMAQCSplus
PFIs and Servicers are required to visit our Tools & Technology webpage to obtain log-in credentials and sign up to receive email notifications. Existing eMAQCSplus users will need to request additional access to Default Management.
eMAQCSplusDefault Reporting Information
Follow these steps for default reporting via the eMAQCSplus website:
Step 1
Ensure you have reviewed your MPF Mortgage Loan activity as of month-end and are reporting on all loans (regardless of MPF Product) that remain unpaid as of the last day of the preceding month and all loans, regardless of status, that are in active bankruptcies or forbearance.
Step 2
Review the Delinquent Mortgage & Bankruptcy Status Report (Exhibit B) file for format, description, and data guidance requirements. Action Codes and Data provided on Exhibit B help identify what actions have or have not occurred.
Step 3
Submit the Delinquent Mortgage Bankruptcy Status Report (Exhibit B) Template with all required loan and data field requirements to MPF Default Management via the eMAQCSplus website.
Step 4
If your Delinquent Mortgage Bankruptcy Status Report (Exhibit B) file contains errors, you will be informed that the file submission failed along with a list of errors that need to be corrected and the file resubmitted.
The Delinquent Mortgage & Bankruptcy Status Report (Exhibit B) must contain the status of all MPF Mortgage Loans:
- Loans that remained unpaid as of the last day of the preceding month
- Note, if the payment is not made in the month in which it is due the loan is considered delinquent and should be included on the Exhibit B as if it was 30 days or more delinquent, even if this is less than 30 days
- Loans, regardless of payment status:
- In which the borrower is in bankruptcy;
- In an active forbearance plan
PFIs/Servicers must report all defaulted loans on a monthly basis to the MPF Program via eMAQCSplus by submitting a Delinquent Mortgage & Bankruptcy Status Report (Exhibit B – and ) file.
The Servicer must report the appropriate delinquency status codes and delinquency reason codes as listed in the Appendix to this Exhibit. To avoid the form being rejected, Servicers must follow the format requirements as provided for in the applicable MPF Servicing Guides.
If your Exhibit B file contains errors, you will be informed that the file submission failed along with a list of errors that need to be corrected.
MPF Traditional
By the 5th Business Day of the Month
MPF Xtra
By the 2nd Business Day of the Month
MPF Government MBS
By the 1st Business Day of the Month
High Level Concern (HLC) Mortgage Information
- An Early Payment Default (EPD) Mortgage with an estimated Realized Loss, including accrued interest, of $5,000 or more; or
- Any other delinquent Conventional Mortgage Loan with an estimated Realized Loss, including accrued interest, of the greater of $20,000 or 20% of the original property value.
PFIs/Servicers are required to conduct HLC determinations on an ongoing basis beginning at REO acquisition until REO disposition or Liquidation, as expenses grow or circumstances indicate a reduction in property value.
The PFI/Servicer must submit the HLC Mortgage Loan File with a completed HLC Mortgage Notification ( ) and Retrospective Property Valuation that meets the requirements of MPF Traditional Servicing Guide Chapter 8.8.3 via the eMAQCSplus website for an HLC review within sixty (60) days of determining that the loan is an HLC Mortgage, but no later than the date is submitted.
HLC Review Exceptions: Certain HLC Mortgages that are not EPDs are exempt from HLC review requirements. Familiarize yourself with the exception located in - Chapter 8.8.2.
Note: The MPF Bank reserves the right to conduct an early eligibility review of any Conventional Mortgage Loan on the first occurrence of the loan reaching 120 days delinquent. The PFI/Servicer will be notified in writing to submit specified HLC Mortgage Loan documents via eMAQCSplus.
Form SG332 Information
Follow these three steps when submitting Form SG332 via the eMAQCSplus website:
Step 1
Ensure you have all applicable Explanation of Benefits, from applicable PMI or SMI policies. Mortgage Insurance Proceeds must be reported on Form SG332.
Step 2
Electronically complete Form SG332 listing all allowable expenses and proceeds from the MI or SMI Explanation of Benefits.
Step 3
Submit Form SG332 along with any Explanation of Benefits, any claim forms, statements, vouchers, receipts, cancelled checks, and any other documentation to support all expense and credits to MPF Default Management for review via the eMAQCSplus website.
PFIs/Servicers of MPF Traditional loans (MPF Original, MPF 125, MPF 35 only) must use this form to calculate any Realized Loss/(Gain) after disposition of an REO property or Liquidation of a defaulted Conventional Mortgage Loan in accordance with - Chapter 11.
The Servicer must submit the completed form and supporting documentation within the following time frames:
- Conventional Mortgage Loans without PMI or SMI: Within 90 days of the date the Guides require for Liquidation.
- Conventional Mortgage Loans with PMI but without SMI: Within 90 days of the date of the PMI settlement.
- Conventional Mortgage Loans with SMI: Within 90 days of the SMI settlement.
Additional claim items after the filing of the is submitted but must be provided via eMAQCSplus no later than 45 days after the initial claim is approved, using a supplemental . This claim should not show a cumulative loss or gain only claimable items received after the initial form was submitted.
Default Management Quick Reference Guide
Exhibits
- Exhibit B: Delinquent Mortgage & Bankruptcy Status Report
- Exhibit B: Delinquent Mortgage & Bankruptcy Status Report - Excel Template
Forms via eMAQCSplus
- Form SG331: Property Inspection Report
- Form SG332: Calculation of Realized Loss or Gain
- Form SG334: Notice of Acquired or Conveyed Property
- Form SG337: High Level Concern (HLC) Mortgage Notification
- Form SG342: Property Insurance Loss Draft Notification
- Form SG343 MI Cancellation Notice
- Form SG354: Workout Worksheet
- Form SG355: Workout Request Application
- Form SG404: Bidding Instructions
- Form SG405: REO Marketing Plan
Exhibits
- Exhibit AA-X: MPF Xtra Payment Deferral Request
- Exhibit B: Delinquent Mortgage & Bankruptcy Status Report
- Exhibit B: Delinquent Mortgage & Bankruptcy Status Report - Excel Template
- Exhibit BB-X MPF Disaster Payment Deferral Request
- Exhibit CC-X MPF Xtra COVID-19 Payment Deferral Request
Forms via eMAQCSplus