Servicing
MPF Xtra Servicing
The MPF Program is providing advance notice of upcoming Fannie Mae servicing changes related to MPF Xtra escrow event reporting. These changes support Fannie Mae’s transition to event-based reporting and will require Participating Financial Institutions (PFIs) to submit escrow events separately to Computershare (MPF Program Master Servicer), beginning December 1, 2026. Please review the following information to ensure your institution is prepared for these changes.Upcoming MPF Xtra Servicing Changes
Meeting Fannie Mae’s upcoming escrow event-based reporting requirements will help PFIs avoid processing delays and ensure escrow events are submitted accurately and on time.Beginning Dec. 1, 2026, PFIs will be required to submit MPF Xtra escrow events separately to Computershare in either Excel or JSON file format - ASCII text files will no longer be accepted. These changes support Fannie Mae’s transition to event-based reporting and are intended to help ensure escrow events are submitted accurately and on time. PFIs should begin coordinating with their service providers now to determine their preferred reporting method.
PFIs will be required to provide separate escrow event-based reporting to Computershare. The reporting file must include the following fields:
- Loan Event Name
- MPF Loan Number
- Loan Event Sequence Number
- Loan Servicer Transaction Process Date
- Loan Escrow Contractual Payment Amount
- Loan Escrow Item Category Type
- Loan Escrow Item Type
- Loan Escrow Item Amount
- Loan Escrow Balance Amount
Each daily submission must follow the file naming convention outlined below. Failure to use the proper file naming convention will result in the file being rejected.
c123456_Escrow_MMDDYYYY
The date should represent the date of upload. The “c123456” value is an example and should be replaced with the PFI-provided tape name currently used when uploading files.
As part of initial reporting, PFIs will be required to establish the escrow account for each loan that contains escrows.
The escrow event-based reporting period begins on the first business day of every month.
PFI files that are received and loadable by 2 p.m. Eastern time will be transmitted and reported to Fannie Mae the same business day, in accordance with Fannie Mae deadlines. Files received after 2 p.m. Eastern time will be held and processed the next business day.
PFIs should review all applicable Fannie Mae and MPF Program guidance to ensure they understand the upcoming requirements and are prepared to meet the reporting and testing expectations.
PFI Testing Instructions
PFIs should begin testing with Computershare, including validating file format, content, and naming convention requirements.PFIs should begin testing their file format using one of the following methods:
- Upload the test file to ServicerConnect with “FNMA Escrow Test” in the file name, then notify servicerconnect@computershare.com once the test file has been uploaded.
- Email the test file to servicerconnect@computershare.com with the subject line “FNMA Escrow Test File.”
File format testing will confirm that the file naming convention, layout and format meet requirements before file data testing.
Each submission must use the following naming convention:
c123456_Escrow_MMDDYYYY
The date must reflect the upload date. Replace “c123456” with the PFI-provided tape name currently used when uploading files. Files that do not follow this convention will be rejected.
PFIs should begin contacting their servicing providers now to identify and complete any system or process adjustments needed to support the new reporting requirements.
PFIs will be able to begin delivering “live” files as early as November 9. Should a PFI anticipate early reporting, they should work with Computershare to begin file content testing as soon as they are ready. Before submitting a file, contact Computershare so the team can monitor the submission and support the testing process.
GET STARTED
Prepare for MPF Xtra Escrow Event Reporting Changes
PFIs should begin preparing now for upcoming MPF Xtra escrow event-based reporting requirements.
Review Current Processes and Requirements
Assess existing servicing and escrow reporting processes, including the required reporting fields and file naming convention, to identify any updates needed to support separate escrow event reporting.
Select a Reporting Format
Determine whether your institution will submit escrow event-based reporting using Excel or JSON, as these will be the only accepted file formats.
Coordinate with Service Providers
Work with your servicing system provider or other applicable partners to prepare for the selected reporting method and establish escrow accounts for loans that contain escrows as part of initial reporting.
Begin Testing
Begin testing with Computershare, including validating file format, content, and naming convention requirements.
Additional Resources
PFIs should review all applicable Fannie Mae and MPF Program guidance to ensure they understand the upcoming requirements and are prepared to meet the reporting and testing expectations.