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MPF Xtra Servicing – Advance Notice of Changes to Servicing Processes and Systems
Fannie Mae published an Updated Lender Letter LL-2026-05 providing advance notice of upcoming changes to its servicing processes and systems. These changes are part of a multi-year initiative designed to simplify and streamline servicer reporting, enhance risk management capabilities, and improve operational efficiencies for mortgage servicing participants.
This Lender Letter contains the following updates to this process:
- Reorganized the content in event-based reporting
Effective Date: The event-based reporting changes will be delivered incrementally. Implementation milestones are published on the Fannie Mae website, and further details will be communicated as they become available.
- Escrow Reporting: Establishing initial escrow balances and reporting escrow activity
Effective Date: Servicers may begin reporting escrow events to the Fannie Mae Servicing Platform on July 18, 2026, but must comply with escrow reporting requirements by Dec. 1, 2026.
To ensure compliance with the Fannie Mae requirements, the MPF Program will communicate additional program specific details regarding the implementation of these servicing updates as soon as they become available. The MPF Xtra Serving Guides and any applicable forms/exhibits will be updated closer to the effective date.
As a reminder, where the Fannie Mae Servicing Guide directs communication to Fannie Mae or to utilize systems that are only available to Fannie Mae Seller/Servicers, Servicers must contact the MPF Provider. Servicers should not communicate with Fannie Mae directly.
To gain a full understanding of these topics, PFIs should review the entire Fannie Mae Lender Letter plus any applicable Fannie Mae Servicing Guide chapters, forms, or exhibits noted in the announcement.
For questions or assistance, please contact the MPF Service Center by using one of the following options:
- MPF Customer Service Portal
- Email: MPF-Help@fhlbc.com
- Phone: (877) 345-2673