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MPF Program – Mortgage Fraud Related Updates
Effective Date: Immediately
The MPF Program is committed to supporting the detection and reporting of mortgage fraud. PFIs and Servicers are reminded of their ongoing obligation to promptly escalate any suspected or confirmed mortgage fraud immediately to your MPF Bank and the MPF Provider (by creating a case using Category “Guidelines” and Topic “Fraud / Suspicious Activity Reporting” in the MPF Customer Service Portal, by email to [email protected] or at 877.345.2673).
Helpful resources are available on fhlbmpf.com as well as:
- Fannie Mae – Mortgage Fraud Prevention
- Freddie Mac – Fraud Prevention
- FHFA – Fraud Prevention
- FHFA – Fraud Prevention Tips and Resources
Additionally, the MPF Guides have been updated to facilitate the escalation process and to clarify AML program requirements. See MPF Program Guide sections 6.8 and 7.2.
For questions or assistance, please contact the MPF Service Center by using one of the following options:
- MPF Customer Service Portal
- Email: [email protected]
- Phone: (877) 345-2673