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MPF Program - Servicing Guides Updates
Effective Date: Immediately (unless otherwise noted within)
The MPF Program has made important updates to the MPF Traditional Servicing Guide and the MPF Xtra Servicing Guide. These updates are intended to provide additional clarity, promote consistency across servicing requirements, and help Servicers remain aligned with current MPF Program guidelines and applicable servicing obligations.
- The MPF Traditional Servicing Guide has been clarified to require that, for mortgage loans already in foreclosure, Servicers submit notification within 2 business days after determining a disaster event has impacted the borrower’s property.
- The MPF Xtra Servicing Guide has been updated to incorporate the revisions regarding reporting an error for a paid-off loan after the reporting period has concluded as mentioned in MPF Announcement 2026-18.
For questions or assistance, please contact the MPF Service Center by using one of the following options:
- MPF Customer Service Portal
- MPF-Help@fhlbc.com
- 877.345.2673